Collections Training and Technical Assistance - Talking with Russ

Collections Summit

  Polk Collections Enforcement Presentation #2
 
  Russ Collections Materials #2
 
  Doug Collections Materials #2
 
  Seminole County Presentation
 
  Clay County Summit Presentation #2
 
  Collection Summit Notice
 
  Collections Toolbox
 
  Russ Collections Materials
 
  Doug Collections Materials
 
  Polk Collections Enforcement Presentation
 
  Clay County Summit Presentation
 
  Collection Summit List of Attendees
 

Russ's Corner

  Russ Duncan Biography
 
  Russ Duncan's Blog
  External website dedicated to Russ Duncan's blog

Education and Training

  County Compliance Program
 
  Tri-County Collections Seminar
 
  Model Compliance Program
 
 

3rd Party Training & Associations

  National Governmental Collectors Association
  NGCA Website
  Government Revenue Collection Association
  Government Revenue Collection Association Website
  Governmental Collectors Association of Texas
  GCAT Website

Technical Assistance

  Compliance Officers Florida
 
  Compliance Walk-through Report Form
 
  VINELink Instructions
 
 

Forms

  Payment Plan Application Example
 
  Notice of Non-Payment Postcards
 

Other

  Florida Clerks of the Circuit Court Payment Report for 2010-2011
  For Court-related fees, charges, costs, and other monetary penalties for 2010-2011
  Oppaga 2007 Collections Program Report
 
  Oppaga 2004 Collections Program Report
 
  Traffic Violation Trends
 
  Three Year Trend of Court Waiver and Deferred Information
 

"The Corporation should identify best practices that maximize collections... As part of its responsibility to identify deficiencies and corrective action plans when clerks fail to meet performance standards, the corporation should do an in-depth analysis to identify and recommend collection techniques that are appropriate and likely to be effective." OPPAGA, 2007


The collections program is an ongoing process; the materials are subject to change and may require updating.