Best Practices

Guidelines

  Collections Report Business Rules
 
  Collections Report How to Fill out Info
 
  Collections Toolbox
 

Practices

  2011 Legislative Request - Clerk Collection Performance Program
  View the Cover Letter here
  Mandatory Costs
  Hillsborough County Administrative Order
  Collection Survey
 
  Civil Indigent Status for Marion County
  Marion County is including this single page administrative order when they sell simplified dissolution packets & step parent adoption forms so the filers will KNOW that both have to be indigent.
  Large County Civil Traffic and Criminal Programs Collection Practices
  Collection template for urban counties
  Volusia County Collections
 
  Current Practices in Collections in Franklin County
 
  Orange County Collections
 
  Clerk Collection Performance Program
  Response to House Justice Appropriations Committee Request March 2011
  Traffic Collection Challenges
 

Citrus County ACH Program

  ACH Automatic Withholding Authorization Form
 
  ACH Program FAQ
 
  ACH Automatic Withholding Cancellation Form
 

"The Corporation should identify best practices that maximize collections... As part of its responsibility to identify deficiencies and corrective action plans when clerks fail to meet performance standards, the corporation should do an in-depth analysis to identify and recommend collection techniques that are appropriate and likely to be effective." OPPAGA, 2007


The collections program is an ongoing process; the materials are subject to change and may require updating.