Collections Program

Purpose: To educate clerks on best practices that enhance collections effectiveness and to provide clerks with technical assistance.

Best Practices

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National Center for State Courts and Other States

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Performance Report

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Collections Training and Technical Assistance - Talking with Russ

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Articles

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Archive

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"The Corporation should identify best practices that maximize collections... As part of its responsibility to identify deficiencies and corrective action plans when clerks fail to meet performance standards, the corporation should do an in-depth analysis to identify and recommend collection techniques that are appropriate and likely to be effective." OPPAGA, 2007


The collections program is an ongoing process; the materials are subject to change and may require updating.